With challenges like talent retention, supply chain issues, and volatile markets, it's crucial to leverage technology to empower your team and seize growth opportunities while reducing costs. In this session, we will explore how artificial intelligence (AI)-driven tools can revolutionise your B2B customer service operations and empower your team to deliver exceptional customer experiences.

Join Esker's Senior Business Development Manager, Isaac Ng, as he reveals the benefits of augmenting B2B Customer Service with AI-powered automation. See how tools such as machine learning, NLP, ChatGPT can be easily incorporated into your day-to-day processes to:

• Improve customer relationships by creating a centralised customer communication platform
• Rethink the role of Customer Service by removing manual intervention
• Enhance collaboration and visibility for both CSRs and customers